Automate actions

Official Cloud API. Opt-in recipients. Template or 24-hour session.

WhatsApp is one workflow channel. Recipients must opt in. Aevico is not a WhatsApp broadcast or marketing suite.

Official Cloud API

Sends use the official WhatsApp Business Platform (Cloud API). Comply with Meta policies, consent, template rules, and messaging limits.

Example: approved template

Use a Meta-approved template for most sends. Session text is only for the 24-hour customer-care window.

Field	Value
THEN	Send WhatsApp
Template name	item_alert
Template language	en
Body parameters	{title} then {url}
Session text	Leave empty unless you are inside the 24-hour window and skip the template.

Field	Notes
Credential	Meta Cloud API token on Integrations → WhatsApp.
From phone number id	Meta phone number id (often stored on the credential endpoint).
Recipients	Opted-in phones on Automate → WhatsApp. No send without opt-in.
Template	Approved name + language in Meta Business Manager (recipe: item_alert / en). Body params: one per line, in template order.
Session text	Only inside Meta’s 24-hour customer-care window if you skip a template.

Workflows are not a broadcast product. There is no audience blast, campaign builder, or promotion engine on this channel.